Bio

The Future of Work has been changed and accelerated by Covid-19. Our need to understand and empathize with and build around the Human Experience has never been more important. Come learn with us the new way forward... I consult, write and speak about Human Experience-Centric transformations. I have the longest-running research on HX. I founded the HX Leaders Network - a platform for leading HX practitioners to connect, learn and share. I teach organizations how to deploy the HX-Playbook, using Design Thinking, Agile, Analytics, etc. Specialties: - Thought Leader, Research, Speaker on HX-centric People Strategy - Coach/Consultant leading 'HX Playbook' workshops & Bootcamps - use Design Thinking to create Personas, map current & new Journeys, Ideate, Prototype & Test using Agile ways of working (e.g. Scrum, Sprint) - Connect you to other HX practitioners - Designers, Storytellers, Analytics, Agile/Scrum experts, etc. - Coach your leaders & teams in HX Transformations - new mindset, strategy, ways of working - Founder: HX Leaders Network - www.hxleadersnetwork.com - platform for HX teams to connect, share, learn - Host of online HX Leaders Network Summits - featuring leading global HX practitioners Most of my prior 25+ years’ corporate experience was as a (4x) global head of Talent, OD and Learning. I know well the old way of working and can help you transition your organization into the new. I want to re-Humanize organizations and move well beyond HR and use Design Thinking and Agile to bring EX & CX closer together. So many processes and programs we use in organizations simply don’t work & we lack data to challenge our assumptions. I help you build the Human Experience around what engages colleagues and customers and drives business results. I have lived in Germany, Switzerland, Italy, Netherlands, and the USA, and have a global team with diverse HX-related skills that works with leaders across industries & cultures worldwide.