Bio

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. ''A person’s CV tells us what they’ve done, but as you know, this is a values-driven company, and a person’s empathy, passion and commitment to their community tell us much more about who they actually are.” Cliff Burrows I have been a Starbucks partner for a combined total of over 12 years, I came onboard for a part-time job in the stores with friends and came back to the SSC for a career with my family. In the 8 years since I joined the SSC, I have been fortunate to have been entrusted to lead the way for 5 innovative projects in both retail and non-retail: developing French Partner Contact Center line, Teavana and Siren hiring framework and execution, and successfully influencing executive hiring managers through Talent Intelligence and Marketplace Research, resulting in zero search restarts, and now leading the Talent Sourcing function in Talent Acquisition. I seek out opportunities that challenge the status quo, that allow me to navigate the unknown or the “hasn’t been done before” to strategically building out programs/ways of working. The green thread through each one of these opportunities is seeing the bigger picture; creating a sense of belonging; safely failing and succeeding as a team while rallying around a common goal; establishing trust quickly; knowing which levers to be used, and when. I'm happy to connect and network with you if you're interested in joining Starbucks, working directly with me, or are an industry peer! emtrotin@starbucks.com