Emily McGrath (she/her)
Director, Customer Experience
Drift
Country or State
United States
Bio
In-depth work experience in digital businesses from early stage start-ups through acquisition and integration. Passionate about optimizing the customer experience. Core competencies: data analytics, process improvement, strategic planning, CLV management, P&L management, pricing, inventory management.
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Current Position
Director, Customer Experience at Drift
Degrees
Master of Business Administration (MBA), Marketing and Operations Management