Articulate and collaborative generalist. I've worked in the language services industry since 1998, and during that time I've served in a wide variety of roles and worked with some of the world's most demanding and innovative customers. Relentlessly forward-looking and value-driven, I bridge multiple disciplines to build meaningful solutions, engaging creative ways to match each project with the right solution, and supporting team members to be the best at what they do. Specialties: Localization, Globalization, Professional Services, Program Management, Pre-sales consulting, Process Optimization, Machine Translation, Global Team Management, Language Services, Leadership
Vice President Enterprise Solutions at Appen
UC Boulder Customer Experience Certificate Program - Advisory Board, Customer Service Management