Bio

I have a wide range of interests in financial services. In the past I have worked on a diversity of issues ranging from enforcement and redress in financial services through to accessibility and vulnerability. At the moment I am particularly interested in the potential of technology to improve financial services for consumers and make regulation more effective. I recently authored the independent reports, Consumer Priorities for Open Banking (2019) and Open Banking: A consumer perspective (2017), which you may find of interest. I am available for freelance work.