Bio

Experienced Leader with a demonstrated history of working in home, fashion and beauty retail. More recently working in discovery and innovation to create customer centric propositions across the omnichannel experience in both John Lewis and Waitrose. Skilled in People Management, Physical Estate Proposition, Concept and Presentation development, Customer journeys, Customer Service, Change Leadership, Organisational Development, Performance Management, Sales and Retail. Strong commercial professional, graduated from Leicester University in Law.