Bio

Grace is a senior digital leader with two decades of experience in people leadership, design, entrepreneurship, software development, and driving change in complex environments. On her approach to change, Grace shares: ''My approach to transformation is centered in progress over perfection and in building simple systems that can evolve. I believe in designing FOR people WITH people. And wherever possible, make it fun!'' Grace is building a design team to support Finance, Legal, Procurement, People & Talent (HR), and Facilities to transform digital experiences for over 20k LEGO employees worldwide. ➡️ Some of the results Grace has helped achieve: - Starting and scaling an IT business up to supporting 1400 clients while keeping a 52% profit margin in a highly competitive industry; - Starting a corporate UX community of practice and growing it to 200+ members in less than a year; - Playing a key role in establishing the foundations to scale an IoT digital product, including continuous translation, continuous deployment (DevOps), and continuous discovery. - Driving multiple grassroots initiatives that grew organically due to deep understanding of user problems, context, and business value ➡️ Contexts Grace has practiced design: eCommerce, IoT (Internet of Things), IIoT (Industrial Internet of Things), Digital Services, B2C, B2B, Food Retail, Refrigeration, Energy Management, Developer Experience, Employee Experience, Supplier Experience, Finance, Sales, Customer Success, Customer Support ➡️ Speaking Availability for speaking engagements in 2023. Reach out via direct message here on Linkedin or through email → hello (@) grace.ac