Bio

Grant is a delivery-focused leader of projects & programmes. Extensive experience in payments & cash management. He has successfully led complex change programmes and projects incl. business and operational change, new product developments and delivery e.g. transformation, regulatory & mandatory projects and programmes, remediation, controls & client implementations. Provided strategic leadership of people, processes & technology. He has a collaborative Business/IT focus to develop sustainable and commercially viable products, solutions and services. Developed and managed delivery roadmaps. Experienced in banking platforms, client channels, working with FinTech, Digital & mobile and implemented APIs. Has defined and delivered new customer journeys, worked with CX/UX specialists. Banking & consulting expertise includes being a member of leadership teams & executive committees. Defined strategies, value propositions, new service offerings, operating models & commercial goals. Has created, coached and led teams. Successful relationships with external service providers and partners. Skills: AgilePM® Practitioner since 2019 Payments & Cash Management expertise in UK and International payment types Senior programme management experience Managed complex transformation programmes and projects Business and operational change, new product software developments and delivery Responsible for roadmap execution and strategy Governance and reporting accountability Performance and metrics responsibilities C-level stakeholder engagement and cross-functional management Client channels strategies and development including Direct and host-to-host, web services, APIs, e-commerce, Mobile & Digital Led teams through direct or matrix management with internal and external resources ISO 20022 payment message sets knowledgeable Proficient with SDLC and Agile development methodologies as a Product Owner User-centric design, Client Experience (CX) / User Experience (UX), and development for client channels Vendor/supplier engagement management Budgeting and financial accountability for products, projects and programmes; cost & benefits