Bio

Heather Xiao is an open banking, open data and API ecosystem product leader, with a background of creating digital and technology strategies, implementing enterprise architecture and leading digital platform innovation teams at blue chips organizations in the UK and Australia, across financial services, management consulting and aviation industries. Through these experiences she has gained a rare wealth of leadership insights, business, Product and technology skills. Heather’s areas of expertise include: Strategy - Digital strategy - Open banking, PSD2 - Open finance, open data - Strategic partnerships - Ecosystem business models - Operating models & roadmaps - Digital banking - Envision and build ‘the big picture’ Architecture - Enterprise architecture - Digital & API platforms - Open banking and digital banking architecture - Enterprise applications modernisation Leadership - Strong ability to grow high performing teams - Excellent presentation skills, championing vision, strategy and innovation ideas at all levels - Business partner relationship management Product management - API Product management - Digital product management - Strong ability to start up new digital and technology capabilities Programs and projects delivery - Complex program & projects delivery - Agile, SAFe, and New Ways of Working Digital technology enablement - API enablement and integration - Digital platform implementation - Microservices architecture, DevOps - BPM, RPA, business processes automation