Bio

Senior-level Operations and Business Management Executive with successful background of achievement in leading highly visible, world class organizations to unprecedented growth. Proven excellence in Strategic Planning, Operations, Business Development, Process Improvement, Organizational Development, and Revenue Assurance with strong financial capabilities. Emphasis on being a catalyst for change and a driver of results, driven to improve processes and operations. Outstanding record of achievement in surpassing cost reduction, profitability, and client retention goals and performance objectives. Other strengths encompass: • Executive Management/Administration • Contract Management • Organizational Development/Change Management Support • Projections/Forecasting/Budgeting/Finance Compliance • Championing Innovation/Improvement/Best Practices • Strategic Planning • Client Relationship Management (CRM) • Project Management • Vision, Leadership & Execution • Customer Service (Internal & External) • Sales • Business Process Improvement • Human Resource Practices • Staff/Talent & Leadership Development Exceptional team builder, motivator and mentor. Successfully directs and mentors individuals/teams to produce optimum performance in pursuit of goals. Astute business strategist with a track record of enhancing operational efficiency, streamlining business processes, leading organizations through critical transitions, and implementing cost control initiatives. Key member of the senior management team, working closely with all stakeholders and highly involved in future business direction.