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Jacqueline Madison

Sr. Director, Business Operations & Strategy

Universe

Country or State

United States

Bio

Jacqueline leads BizOps & Strategy across one of Ticketmaster’s portfolio co’s Universe. She joined Universe as the first marketing hire and has had the opportunity to work alongside leadership as the business has grown and transitioned from a ‘start-up’ to a complementary business within Ticketmaster’s broader portfolio. Having built the marketing team & function from the ground up, her role has evolved over the years and she’s spent time across growth, brand strategy, product marketing & GTM planning, and currently sits on the Universe leadership team. Prior to Universe, she began her career on the agency side of the business working for a boutique firm based in San Francisco that empowered clients such as L’Oréal, Intel & Volkswagen to achieve their business goals through digitally connected experiences. During her time there she worked alongside senior leaders & partners in various roles across marketing, strategy, account management & business development. She cares deeply about finding the intersection between market opportunities & customer segments to unlock growth and sees technology as a means to solve real world problems. She’s deeply passionate about learning, pushing boundaries, asking ‘why’ & leading teams from vision to execution. In her spare time, you can find her traveling, cooking, reading non-fiction books, on her mountain bike or snowboard (depending on the season) or planning her next backpacking trip.

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Current Position

Sr. Director, Business Operations & Strategy at Universe

Degrees

BSc, Marketing, minor Retail, pathway Design Thinking

Past Talks

CES 2023

Skills