James Smith
Google Workspace CTO
CloudM
Country or State
United Kingdom
Bio
Customer Experience Director at CloudM. Our software makes your life easier, but that means nothing unless it’s also easy to buy, set up, and troubleshoot later down the line. It’s my job to make sure that your experience with CloudM is nothing short of joyful. I’ve worked at all levels of sales, operations and technical support, with companies like Google, UK Government, the BBC, and DPD. I’ve seen the best customer experience and the worst, and I’m working hard to make our company an exemplar of what it means to offer excellent, seamless customer service.