Bio

Dynamic, accomplished, goal-focused and versatile senior management executive with outstanding and proven management and leadership credentials. Excellent business development and operations spanning customer success, churn management, sales support, client relations and management, professional services including client implementations, clients services and community moderations and management, as well as product operations management, license/entitlement management and third party technology relationship management. Excellent project manager with track record of success implementing multiple projects to achieve strategic corporate goals. Highly skilled information systems consultant and software development manager experience in analysis, design, coding and implementation of application and web-based systems. Major strengths in resource management, client services, project management, process analysis/engineering, business analysis, systems designs, management and communication with all levels of organization. Possesses an exceptionally strong work ethic that demands excellence in all tasks undertaken. PMP, MSc and BSc in Information Technologies. Specialties: Project Management, Resource Management, Client Services, Professional Services, Software/Application Implementation, Social Media and Online Communities, Product Operations, License Compliance, Third Party Technology Relationship Management.