Bio

Currently innovating with consumer experience, payments, commerce, customer care, and recurring subscription billing for Roku. Proven ability to assess complex situations, build teams, develop strategic plans and deliver results. Socialized plans with executives and boards, built professional relationships and effectively managed across diverse global matrix organizations, with strong interpersonal and communication skills. Deep subject matter expertise with payments, commerce, customer care, data insights (analytics), and identity. Repeated successes with business and product launches, transforming and digitizing existing (under performing) businesses. Experienced with high growth startups, both inside large corporate structures and as standalone entities. Frequent speaker on payments, data analytics, identity, and entrepreneurship. Committed to education and coaching. Teach graduate students at Case Western Reserve and Texas A&M University. Served as Trustee at Whitby School. Whitby redefines child centered primary education through a revolutionary blend of Montessori and International Baccalaureate.