Bio

Business growth and customer experience strategist, researcher, and author. 7th-generation entrepreneur. Author of 6 best-selling business books. Founder of 5 multi-million dollar companies. I've advised hundreds of major brands world-wide on how to acquire more customers, and how to maintain the customer relationships they've already earned. I typically help businesses with customer experience strategy, business growth strategy, customer service strategy, and marketing strategy. I'm an inductee into the halls of fame for professional speaking, and for word of mouth marketing. Said a recent client: ''We run a speakers bureau and work with hundreds of first-rate speakers. and our experience with Jay re-set the bar.'' - Katrina Mitchell, SPEAK! To see examples of my most-recent presentations.... JayBaer.com I write a twice-monthly newsletter called The Baer Facts where I share business case studies and advice, tequila reviews, and book reviews. Sign up for The Baer Facts.... TheBaerFacts.com I'm the author of six books on business growth and company success. Find them on Amazon, or wherever you get your books. For summaries.... JayBaer.com/Books My new research report on customer patience demonstrates the critical relationship between responsiveness and revenue. Find it at.... TheTimeToWin.com I'm also the world's #2 tequila influencer, and advise multiple startup tequila brands, and create multiple weekly tequila education and tequila reviews videos at.... Instagram.com/TequilaJayBaer