Bio

Experienced IT and Digital professional with a demonstrated history of participating in all phases of the software development lifecycle. While working in the information technology and services industry, he has maintained a strong emphasis on client engagement and the facilitation and implementation of more efficient ways of working. His professional priority is to deliver dynamic platforms and digital experiences concentrating on automation, simplification and most importantly...innovation! He has worked predominantly within the Insurance, Financial and Education domains, Analyzing, Identifying and embedding new processes across multiple disciplines and functions to support the delivery of software and services to clients. Jay's particular passion is to be that integral bridge between stakeholders in the business and the development team and has gained invaluable experience with both sides being embedded deeply within delivery units and extensive time on client site. Specialties: Leadership, Strategy, Product vision, Digital Transformation, Building and scaling teams, Data, analytics & customer insight, Building great products consumers will love, Optimising user journeys, Exceptional operating skills, Product Development Innovation, Customer experience