Bio

I have worked as an IT Consultant or Systems Administrator in various corporate and enterprise environments catering to end users and IT professionals in the San Francisco Bay Area for over a decade. I hold two Microsoft Certifications (MCP, MSTS), 3 CompTIA certifications (A+, Network+, and Security+), 4 Apple Certifications, and prior to joining Microsoft, was a 4-year Microsoft Valuable Professional for Windows and Devices for IT. In 2013, I also achieved my FEMA certification from the U.S Department of Homeland Security, which recognizes my leadership and influence abilities during times of crisis and emergency.