Bio

When I’m not working, I’m spending time with family & friends, outdoors in my yard, trying to improve my golf game, road cycling and perfecting my Traeger BBQ skills. From a work perspective I’m a thought leader with executive management experience; with more then 30 years in Sales & Sales Management with innovated cloud companies with both Direct & Indirect Sales Channels, providing a variety of Cloud Solutions including Contact Center Conversational Voice software, CCaaS, and UCaaS solutions to SMB and Enterprise customers. Now specializing in the Contact Center Automation space with massive growth and need as more and more enterprises look to automate their call flow to maintain high levels of CSAT and CX scores for company evaluations. From managing Fortune 1000 contacts and working with C-Level executives to onboarding and managing an ecosystem of partners that consists of VARs, MSPs, SI, Agents, and Technology Service Providers in the SMB & Enterprise space, I provide a well rounded set of skills to any organization. With experience in recruiting, building, and managing high-performance sales & channel teams throughout the US; with companies like Talkdesk, Evolve IP, UnitedLayer, ShoreTel, West IP, Covad, XO Communications I am tenacious in my efforts for high performance & success! Specialties: Communications field for over 25 years. Experience includes Machine Learning Artificial Intelligence software, 2nd Generation MicroServices Contact Center Solutions, Private/Hybrid Cloud environments, UCaaS solutions, WAN/LAN, and managed services. Created sales & channel teams within West, Central, Northeast and Southeast markets. Am familiar with SMB segment as well as Fortune 1000 and 500 marketplace in a variety of verticals.