Bio

Content Design leader with 15+ years of experience who’s excited about building diverse teams of writers on product teams. Career Summary Content Design/Technical Writing Leadership: 7+ years working as a senior member of product development teams. - Extensive experience working with all levels of management/executive team setting priorities and defining goals. - Passionate about the practical application of service leadership to enable teams to do the best work of their lives. - Proven ability to accurately estimate workloads, identify talent, and set high team standards for work in progress. Technical Writing/Documentation: 15+ years of professional writing/editing, and project management experience. - Experience working as a liaison and moderator between multiple departments to resolve gaps in knowledge. - Proven ability to conduct professional-level training to classes large and small, both in-person and virtually. - Familiar contributing in all phases of the SDLC and working with all members of high-performing software teams. Content Design/UX Writing: 6+ years working alongside PMs, designers, and developers to improve in-app copy. - Proponent of the value and practice of dedicated and thoughtful UX writing as a component of an application. - Proven ability delivering high-quality content that enhances users’ information experience using software. - Able to create/maintain content design systems and guidelines, and a champion of product voice and tone consistency.