Bio

Novo Onboard Retail - Novo Suite With 30 years of providing the Airline & Rail industries with Onboard Retail solutions, the “Novo software suite facilitates sales of in-flight/on-board duty-free, food, beverages and ancillary products. Streamlining in-flight/on-board operations, we have the technology that makes on-board selling a fast, easy and personalised experience. All major payment options and ‘fully offline’ card processing allows Novo to maximise revenue and enhance the payment experience, whilst full integration with the NovoHub back office, offers management control of all aspects of pre and post flight/journey sales. Cloud Hosted SAAS NovoHub is a cloud-based application hosted on Microsoft Azure, making it easy to deploy and administer globally. Novo have a proven ability to deploy a system in four weeks, including setup of products, bar-sets, and journeys with full crew and admin training. Highly Configurable POS Application The NovoPos application is highly configurable allowing each airline or rail company to exactly replicate their specific workflow, particularly when an Airline or Rail concessionaire has multiple brands, all with different work patterns. What’s more, you can make the changes yourself without the need for costly development. Hardware The NovoPos application is hardware agnostic running on Android or iOS tablets, smart phones, terminals with integrated printers or dedicated all-in-one mobile payment devices. Novo work with several global hardware providers. Payment terminal partners include Ingenico, Miura, Pax and Sunmi. Payment Providers Critical to any onboard retail solution is taking payments ‘offline’, onboard WiFi can be patchy, slowing down the sales process, resulting in lost revenue. Novo work with global payment providers who together provide payment processing and acquiring globally. including, WorldPay, Ingenico, Freedompay, Bluefin and Elavon with Anderson Zaks and STS providing secure ‘offline’ payment applications.