Transformative, innovative, and inclusive business and technology leader. Story-focused manager who inspires teams to create compelling financial services experiences for customers, breaks down silos and builds up people to collaboratively deliver positive change for employees, and fosters diverse and safe environments. Skilled in managing in-person and remote global teams, managing multi-million-dollar budgets, and navigating corporate dynamics to achieve market launches. Proven experience crafting human-centric technology solutions using design thinking and agile methodologies with measurable results. Holds an MBA from the University of Michigan, a Graduate Certificate in International Security from Harvard University, and am completing a part-time Master’s in International Relations at Harvard University. Frequent speaker at industry conferences on financial services, technology, user experience, and change management. Experience training NASA executives to speak to the media in crisis situations. Served as Deputy Marriage Commissioner for San Francisco and now Justice of the Peace in Connecticut.
Vice President for Customer Experience and Innovation Consulting at Publicis Sapient
Master of Liberal Arts, International Relations