Analyst responsible for shaping and developing worldwide research focusing on retailer and manufacturer initiatives, best practices, trends, market conditions, and the competitive market landscape for supply chain execution systems. Specific focus on helping retailers spot and prioritize opportunities, save time, minimize cost, and mitigate risk, while also helping technology vendors develop and market products and services that meet market needs. Specific attention is given to the drivers, benefits, processes, use cases, and best practices related to omnichannel order management and returns management, sourcing, product lifecycle management, logistics and reverse logistics, compliance, global trade management, warehouse management, traceability and sustainability.
Research Director, Product Sourcing, Fulfillment, and Sustainability at IDC
M.A., English