Ambitious, self-driven compliance and multi-channel customer service transformer. Delivering high levels of customer satisfaction and risk management using a data-driven approach to innovative and deliver transformational change projects. An experienced and effective People manager with the ability to create high performing teams through effective people management, coaching and onboarding.
Head of Customer Experience @ MrQ.com at MrQ
ILM Level 3, Coaching and Mentoring ,ICA International Advanced Certificate in Anti Money Laundering, Anti Money Laundering,Project Management Level 5 Diploma