Bio

Strategy, Organization and Execution (Commerce Services, Digital Strategy, Sales, CRM, Product, Customer experience and Martech Solutions) with international exposure in different industries. Performance-driven Executive offering 25 years’ comprehensive achievements across Operations, Management and Internet disciplines. Business experience across diverse cultures and industries (Utilities, Financial, eTravel and Telecommunications). Capability to incorporate innovative business solution approach that result in enhanced business practices. Passionate about business transformation using the mix of Data, BlockChain, IOT, AI , Commerce and Cloud Services. Speaker at the ecomworld commerce conference 2022, Google Analytics Conference in Mexico City, Google Analytics User Conference Bogotá, Google Click to Action & Think Performance by Google. Speaker at the The World BPO/ITO Forum in New York. Customer Experience Management in Argentina, VTEX Day in Sao Paulo, MoveOn2019 in Panamá & APAP in Paraguay. Certificates: AWS Cloud Practitioner, Salesforce Administrator, Salesforce Email Marketing, Hubspot Inbound, Google Analytics, Klaviyo.