Leader in strategy implementation, organizational and business developement in the health care sector. Expertise in CX and brand strategies, sustainability and organizational transformations. I combine business understanding and strategic planning with a strong focus on implementation & change management capabilities ensuring business impact. Experience from both management consulting and leading Strategy & Business Development in a large corporation. This combination gives me an edge in linking conceptual thinking and value creation understanding with practical roll out and leadership. My leadership style balances data & people ensuring impact of development actions and cultivating employee engagement. I enjoy influencing in a matrix-type setup. Skills: • SUSTAINABILITY MANAGEMENT: Identifying and building organizational capabilities related to integrating sustainability to core business operations to ensure impact and value creation. • STRATEGY IMPLEMENTATION: Strategic & operational planning and impactful execution through networks. Setting and communicating organization wide focus areas, initiating strategic development programs, prioritizing activities for impact and strategy alignment. • MANAGEMENT SYSTEM DEVELOPMENT: Development of leadership practices, management team and decision/making structures, internal communication, organizational culture and values. • SALES MGMT & CUSTOMER EXPERIENCE DEVELOPMENT: Change management related to people driven, organization wide CX development, co-innovation with customers and employees, continuous improvement processes. Developing e.g. omnichannel distribution models and seamless customer journeys. • COACHING LEADERSHIP: I believe in the power of teams and importance of culture in creating engagement. I set clear direction, act as role-model and trust people with enough autonomy to shape their work to best lead to the overall goals. • DATA & IMPACT DRIVEN MANAGEMENT AND BUSINESS DEVELOPMENT. Strong business understanding and ability combine data from various perspectives for decision making, ensuring a link between business dev. and financial planning processes. • EXCELLENT COMMUNICATION SKILLS. Strong communication skills in written and oral format (public speaking, facilitation). Ability to create clarity by structuring complicated topics and adjusting communication style to different stakeholders. keywords: strategy, sustainability management, ESG, business development, customer experience, sales management, change management, innovation, leadership, management consulting
Kehitysjohtaja at Pihlajalinna
M.Sc.(Econ.), International Economics