Meticulous, results-oriented, and enthusiastic professional with experience in project management, business development, finance, operations management, customer service, and key relationship management. Skilled in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance. Well-versed in developing the detailed strategy, scope, and implementation plans for small to large, internal, and cross-enterprise projects that directly impact customers’ shopping experiences. Identify, research, analyze, and manage risks and interdependencies within projects/ resources, and formulate plausible solutions and contingency plans in consultation with stakeholders and Senior Management. Expertise in project costings, forecasting, profit margins, invoicing, and managing the budget. CORE COMPETENCIES • Manage large and complex projects in a high-tech development environment with multi-function teams • Able to define and articulate project strategy and objectives, scope and business requirements • Effectively present and communicate project strategies, statuses, risks and key decisions • Highlight and resolve risks and issues and clearly communicate those risks to stakeholders • High degree of independent leadership, critical thinking, accountability, and teamwork skills • Experience with recruiting staff, assigning work, developing strategic plans, and running audits • Excellent project management, presentation, negotiation, and creative problem solving skills • Exceptional organization skills with ability to prioritize and handle multiple tasks • Proficient with computer systems, CRM, and MS Office suite (Word, Excel & PowerPoint)
BusinessHQ Success Manager at Comerica Bank
Accounting