Bio

I am a Committed and innovative senior leader successful at overseeing all stages of initiatives, building positive relationships, and promoting products with innovative and forward-thinking approaches. Well-versed in tracking market trends and capitalizing on opportunities. Recognized for incorporating emerging design technologies and philosophies to develop innovative and exciting new offerings. CORE COMPETENCIES AND ACHIEVEMENTS • Leadership and Management. Provide strategic counsel to the leadership team. Continuously seek input from other department leaders and employees. Recently appointed a board member of the Executive Advisory Board for the Future Travel Experience. Recognized with the IDSA IDEA Gold award. Lead the Emerging Trends practice at Southwest Airlines. Invited as a panelist and guest speaker at recognized conferences and events. • Communication. Cross-cultural work experience; effective communicator, able to prepare diverse, global communications with cultural sensitivity and emotional intelligence. • Creativity and Innovation. Proactively produce and implement unique ideas/solutions for problem-solving and competitive edge. Successfully launched the very first iOS app for Southwest Airlines. • Project Management. Exceptional ability to manage all aspects of projects from ideation to completion and beyond. Led and deployed an innovative free music service with Beats Music to all Southwest aircraft and customers. Delivered an award-winning airport customer experience design prototype for Dallas Love Field that has now gone into production. • Analysis and Budgeting. Accurate, reliable, and diligent, committed to fact-based claims.