• RESULTS-DRIVEN IMPLEMENTATION LEAD with 12+ years of experience in optimizing the customer experience and simplifying business processes, leveraging a solid understanding of end-to-end functional and performance test design and execution. • CUSTOMER SERVICE ORIENTED & DEDICATED TEAM PLAYER who excels at translating complex customer requirements and technical solutions into business terms with a focus on driving high customer adoption and expansion. • DETAIL-DRIVEN & HIGHLY MOTIVATED PROFESSIONAL who is capable of leading diverse teams and willing to seek new opportunities, with a fine-tuned ability to improve business process efficiency, mitigate potential risks, and facilitate the company’s growth.
Director of Quality & Innovation at E Source
Bachelor of Technology - BTech, Computer Science