Laura Bassett
Vice President Product Marketing
NICE CXone
Country or State
United States
Bio
19+ years in applications consulting, development and delivery. For the last 2+ years I have led the go to market activities for Avaya's Emerging Products and Technology division focused on the acceleration of innovation. For the 9 years prior I was specifically focused on contact center (customer service) and customer relationship management solutions. In my current role, I continue to lead the market activities for Emerging Technologies and add Customer Experience Management Marketing. Specialties: Business consulting, financial investment analysis, customer service strategy development and execution, product/solutions management.
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Current Position
Vice President Product Marketing at NICE CXone
Degrees
Executive MBA