Bio

I’m Laurell Hector. I’m a learning and development professional specialising in helping people who are newly appointed to managerial roles to get things right first time and to succeed quickly. I write and deliver learning and development programmes that focus on helping managers to deal effectively with the challenges they face when they first take on their new responsibilities. I also deliver coaching support to individuals dealing with specific problems as new managers. I help managers to develop their ability to communicate clearly and unambiguously with their teams. I also help them to find the best ways to motivate and support the people they manage. A lot of my work focuses on solving some of the people problems that line managers, HR managers and senior managers struggle to deal with. One of my strengths is that I have an operational background. This complements my HR and learning and development expertise. When I’m asked to work with managers to find resolutions in disputes, problems and conflicts, I use all my expertise to help to identify the best solutions. I believe there’s always more than one point of view to be taken into account in any situation. I help the people involved in a problem to recognise this and to keep looking for solutions. If you’re involved in a conflict at work, if you’re managing a situation where there seems to be deadlock between groups or individuals, or if you’re working in a situation where things don’t seem to be going as smoothly as you would like, do get in touch. E-mail me at laurell@mcmanushrd.com I’ll offer you my view on the current situation and suggest some options you can try to help to resolve matters.