Louise Cole
Head Customer Experience and Facilitation
International Air Transport Association (IATA)
Country or State
Switzerland
Bio
An experienced leader and identity expert with specific skills in strategic leadership, communication, relationship management, and a strong focus on digital transformation, innovation and continuous improvement. Over 20 years of successful people leadership and management in diverse environments from small and specialist teams to a large operational environment with a global footprint.
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Current Position
Head Customer Experience and Facilitation at International Air Transport Association (IATA)