Bio

Independent architect, admin, consultant, and Salesforce Certified Instructor. Salesforce MVP and 20x certified Application Architect with 10 years’ experience working on the platform. A strong background in working with senior stakeholders to identify, understand, and capture business requirements. Strategically minded and process driven, applying considerable platform knowledge to match the right solution to the needs of the business. Worked on both large-scale projects, and overseen day-to-day support, as well as extensive hands-on experience developing on the Salesforce platform, including testing, deployment, and end user training. Previously managed sales operations, editorial, administration, and customer service teams. With responsibility for the CRMs, content databases and systems.