Bio

ABOUT ME I am a digital marketing expert with core expertise in customer centricity. For almost 10 years, I have been working primarily with B2C brands, helping them to improve customer communication and create seamless customer experiences with marketing technology. Since May 2021, I have been responsible for the development of the German-speaking markets at the customer engagement platform MoEngage. WHO IS MOENGAGE? MoEngage is an insights-led customer engagement platform that enables hyper-personalisation across multiple channels such as mobile push, email, SMS, web push, on-site messaging and more. Brands can analyse customer behaviour and optimise communication AI-powered directly on the same platform for perfect and relevant messaging to each customer with the right message, at the right time, on the best channel. This is how MoEngage helps delight customers and keep them longer. EFFECTIVELY ANALYSE CUSTOMER BEHAVIOUR Plan and design brilliant customer experiences from a single dashboard. MoEngage provides native analytics in addition to omnichannel engagement, bringing you a suite full of rich actionable insights. So you can spend more time focusing on delivering a great customer experience, rather than switching between multiple tools and systems in order to communicate directly and individually with each and every single customer. MoEngage's AI-driven segmentation engine automatically divides your customers into their own micro-groups based on their behaviour. This enables you to engage each customer with special personalised offers, notifications, recommendations, messages and updates. CREATE PERSONALISED CUSTOMER EXPERIENCES Create frictionless customer experiences across channels and devices. Visualise, create and automate your customer lifecycle campaigns this way. Let our AI engine automatically identify the right message and the right time to send it. Enable personalised experiences to engage lifelong customers. Delight your customers with tailored recommendations and offers based on their preferences, behaviour, demographics, interests, transactions and more. CONTACT FOR MORE INFORMATION MoEngage, Kurfürstendamm 11, 10719, Berlin, Germany hello@moengage.com