Digital Transformation Specialist with expertise in Contact Center Telephony. Hands on experience in Sales Engineering, Product Development, and Customer Service. Truly passionate towards achieving bigger goals, targets by building long-lasting relationships with customers and cross functional teams. Deliver PoCs that demonstrate Omnichannel Experience, IoT, Analytics, Routing, WebRTC, REST, AWS - Lambda, Amazon Alexa, Conversational AI, Google Contact Center AI, Dialogflow, NLP, Machine learning, CCaaS, SaaS
Senior Solutions Consultant at Google
Master of Computer Science, Computer Science