Bio

Observe.AI is an Intelligent Workforce Platform that transforms contact centers by embedding AI into 100% of customer conversations, optimizing agent performance, and automating repeatable processes that drive revenue and retention. Observe.AI is trusted by hundreds of customers and partners, including 23&Me, 2U, Alcon Laboratories, Concentrix, National Debt Relief and Pearson. Backed by $88M in total funding from Menlo Ventures, Scale Ventures, Nexus Ventures, Next47, NGP Capital, Emergent Ventures and Y-Combinator, Observe.AI’s headquarters is in San Francisco with an office in Bangalore, India. For more information, visit www.observe.ai.