Bio

An experienced technical leader, who over the last 20 years has worked at a number of the world's largest companies, defence contractors and leading IT service organisations. Passionate about disruptive technologies like AI Operations (AIOps), Public Cloud (AWS, Azure, Google Cloud) and Container platforms, and how these come together to drive Digital Transformation.

Experience of taking Tech Startups through acquisition, with previous 2 exits resulting in ~$3.3bn

The last 5 years have been with Turbonomic, leading the Professional Services and Customer Success teams in EMEA, and most recently supporting the integration into IBM following the acquisition in 2021.

Achievements:
- Growing out out Pre-IPO Startups into the EMEA and RoW Regions
- Successfully Leading Professional Services, Customer Success, Consulting and Engineering Teams
- Producing and implementing new processes to streamline Installations, Integrations, Training and Post Sales practices
- Ensuring Global Teams are Trained around new Technologies and Implementation strategies
- Driving Customer retention and renewal levels through relationships, training and integrations