Permanent Resident of Japan.
Curates a personal brand of global business management, Japanese business management, strategic planning, marketing management (brand, consumer insights, customer experience and end to end sales and trade marketing & distribution), Digital transformation, IT management (CRM, B2B Commerce/Loyalty, B2C, CX, BI (data lakes and analytics) and ERP) and Prince2 PMO methodology. Outstanding business facilitation skills.
Believer in developing strong, collaborative teams, mentoring, coaching and investing in people.
Retains a global outlook from long term residency in Japan, Great Britain and the USA along with business and leisure travel to over 60 countries.
A life long learner, passionate explorer, always seeking ways to make things work better, has the superpower of analyzing complex global business problems and translating them into workable solutions to deliver cost efficiencies in the business core, while creating sustainable revenue growth with new products and services.
In addition to long term non-US residence, has enjoyed the local life in Buffalo, Boston, Washington DC, New Orleans and Louisville.
Loves solving the Sunday NYT crossword as much as figuring out solutions to complex issues facing today's business leadership. Applies a non-linear approach to problem solving, bringing disparate resources to bear and distilling core truths to unlock workable solutions.
Recent puzzles I am trying to solve include change management in Japan, increasing worker engagement and productivity, managing cross cultural emotional intelligence amongst Japanese, European and American executives, and finding the right balance between working from home and face to face business engagement.
Loves to explore new places, cook, eat at yakitori joints, listen to live music and futile attempts to improve eye hand coordination with a combination of the occasional golf game and sporadic practice at three cushion billiards.
Head of IT - AAA CERegion | Digital Strategist | Marketing | IT | CRM | CX at Imperial Brands PLC
MBA with Honors Certificate in International Business Diplomacy, International Business