Bio

As a pioneering, high-performance leader and sought-after industry expert in digital/cyber fraud, I have 20+ years of global leadership in lowering exposure to fraud losses for institutions worldwide. Leveraging deep knowledge of fraud characteristics with expertise in analytics, artificial intelligence, and neural network technologies, I have built my professional reputation on applying advanced business and technology solutions to minimize criminal activities within the financial services, retail and e-Com sectors. My experience includes the development of risk management programs and cutting-edge loss/fraud detection systems for companies throughout Europe, the Americas, Australia, Asia Pacific, and Africa with an emphasis on commercial, retail, and alternative payments. In an always evolving and increasingly digital environment, I have excelled at creating strategies pertinent to the cultural climate and modernized business needs of the world’s leading financial institutions, such as mobile transactions and services. I have led cross-functional teams to conduct enterprise implementation projects and execute complex, large-scale fraud and risk management strategy using a customer-centric approach. KEY ACHIEVEMENTS: ► Built high-visibility reputation as a thought leader and global authority on digital/cyber fraud, gaining strong media coverage through BBC News, NPR, BankInfo Security, Wall Street & Technology, USA Today, American Banker and more. ► Managed team of 7 fraud strategists and consultants in 4 countries to provide fraud consulting services to financial institutions across 6 continents worldwide. Led team to produce annual revenue of $3.5+ million, exceeding expectations. ► Directed team of 40+ in managing fraud strategy for Lloyds TSB Group / Lloyds Banking Group. Expanded a multi-channel distribution to 30+ million customers, the 7th largest on LSE. ► Created long-term Fraud Strategy Roadmap for LTSB to protect customers far into the future.