Bio

When I was promoted to Chief Experience Officer at Percona, I knew instantly that I was in the right role. I have always had a relentless dedication to customers and their success. I have devoted my entire career to maximizing organizational growth and paving the way for clients to crush their goals and achieve unprecedented results. This is my passion and purpose! Everything I do is geared toward empowering customers, innovating solutions, and inspiring product developments that catalyze explosive growth for our customers. My enthusiasm and strategic mindset are the perfect combination in the customer experience space. Together they allow me to function as Chief Storyteller – decoding the brand’s DNA and translating that to bridge gaps between the open source community, Percona’s customer base, and our amazing team to create innovative open source software and TONS of awesome content! Throughout my tenure, I’ve earned a reputation as a subject-matter expert, providing advice and guidance to executive leadership. This appetite for success and growth has proven invaluable as we scaled from a 10-person company to an international success with 250+ employees. I am driven by finding the path forward and accelerating growth for customers, having led thousands of customers to success in the open source space by reducing their costs, maximizing system availability, and safeguarding critical data. A few notable accomplishments I’ve delivered and contributed to include: * Delivered 40% growth in website audience with 350K+ unique users consuming content monthly. * Exploited gorilla marketing tactics to 10X increase in conference attendance. Shifted in-person conference to 24-hour live stream, secured 3X boost in leads. * Improved renewal and retention rates