Currently responsible for leading the Google ChromeOS Contact Center solution area product. Highly technical Contact Center and Customer Experience solutions leader with a strong background in leading strategy, vision, and execution of product management and product marketing teams. Proven track record of understanding the customer experience needs of small to enterprise-sized businesses globally through continual engagement with end users, resellers, prospects, and analysts. Driven by innovating creative and collaborative solutions to complex business problems and career development.
Chrome OS Product Lead, Contact Center Solutions at Google
Post-graduate, Technical Writing Certification