Bio

An integration, implementation and training specialist with a knack for designing strategic solutions, out of the box thinking and creative problem solving. Over 15 years experience working across the globe to support partners and customers with complex software implementations, strategic software integrations and user adoption improvement projects. His tenure in the Call Center world has supplied him with a focus on Customer Service that is unique in his field. This, combined with his background in technical training and consulting has enabled Matthijs to successfully train both customers and partners of varying technical backgrounds, building relationships while increasing product adoption and utilization. Key Skills Application Integration Requirements analysis Partner Adoption, Enablement and Support Online Multimedia Production Learning Content Design and Development Escalation Remediation