Bio

- Comprehensive knowledge about Banking and Insurance Business/Operations and Operational Risk. - Experienced in managing large teams in Core Systems Transformation International Projects (Banking in aprticular but also Insurance). - Broad experience as a Consultant and Project Manager in software development projects regarding Digital Channels. - Extensive experience in reconciliations and revenue assurance projects for Retail Banking. Operations/Accounting Control (e.g, SEPA, Cards Transactions, Securities, etc.) as well as Information Management Projects. - Deep experience and Human Factors International Certified in Usability Specialist/UX/User Centered Design. - Experience in IT Operations, IT Demand and Portfolio Management. - Several certifications (e.g. ITIL, UX, etc.).