Bio

Mike is the Senior Director of Salesforce Admin Evangelism at Salesforce. He leads a group of World-class Admin Evangelists who are helping Salesforce Admins realize their dreams by being technology leaders and advancing their careers. They do all this by fueling the content for in-person and virtual events for Salesforce and the community. His team contributes content on Admin.Salesforce.com and runs the Salesforce Admins podcast, listen on iTunes: https://itunes.apple.com/us/podcast/the-salesforce-admins-podcast/id914088438?mt=2 Mike is a Certified Salesforce.com Admin, Salesforce.com Adv. Admin, and Sales Cloud Consultant. Specialties: Social media- Blogging and community engagement, Salesforce, Sales, customer retention, customer service