Mila D'Antonio
Principal Analyst, Omdia
Omdia
Country or State
United States
Bio
I've spent the past couple decades covering the strategic customer relationship management and customer experience space. I analyze, write, speak about connected customer journeys and the technologies that enable them (#customer engagement platforms, #conversational AI, #customer data platforms, #customer journey orchestration).
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Current Position
Principal Analyst, Omdia at Omdia
Degrees
Bachelor's, English journalism, political science, Latin American Studies