I’m a senior product & design leader, performance marketer, change driver, and strategist. I have crafted journeys & products that serve millions of people and which are the backbone of growth for American Express. I have driven multiple teams through delivery transformations, harnessing the power of hundreds of engineers, product leaders, and designers to deliver better, more powerful customer-centered products & experiences. I am a champion for building & leading inclusive teams, and have extensive experience leading globally dispersed, high performing, cross-functional teams spanning product development & UX/UI, research & analytics, and strategy. Expertise: Agile product management; design management; transformation leadership; digital commerce; omnichannel and digital customer acquisition; innovation; operations strategy; digital banking; experience design
SVP of Product Management, Performance Marketing, & Design at American Express
MBA