Bio

A seasoned business strategist at Deloitte Canada with 20+ years’ professional experience, I primarily advise global and Canadian financial institutions on formulating and activating their growth and differentiation agenda. After a decade at Monitor Deloitte, the firm's pre-eminent Corporate Strategy practice, I have since transitioned (2018) to Omnia AI, Deloitte Canada's dedicated AI practice as the Financial Services & Insurance industry leader. My most impactful work in the industry has been at the convergence of digital innovation, analytics and emerging technologies with many of the largest insurers and banks in Canada, a sector in which I have led 90+ strategic engagements ranging from scenario planning and AI-driven strategies, to designing modern user journeys and standing up new digital businesses. My recent perspectives focus on disruptive innovation and artificial intelligence in financial services, understanding user behaviours, analyzing the real impact of emerging technologies on business / operating models, and maximizing value creation in the fintech / insurtech landscape.