Bio

Neha leads digital channels for Private Banking clients at Bank of Singapore. In her current role, she is responsible for driving product strategy & roadmap, defining client journeys and adoption of the bank’s digital channels. Under her leadership, the BOS digital channel adoption grew exponentially with significant improvements in client satisfaction score. For her efforts, Neha has won multiple accolades including the ‘Best Private Bank for Digital Customer Services in Asia’ from Professional Wealth Management in 2021. During her previous experience at BNP Paribas Wealth Management Asia, Neha established Innovation Lab in Asia, co-created innovative products with clients, and organised industry wide hackathons with FinTechs & Start-Ups. Prior to this, Neha was the Global Digital Product Owner at Standard Chartered, where she launched digital channels for Standard Charted Private Bank’s clients globally. Neha won the ‘Best Internet Bank in Jersey’ award from Global Finance. Neha is a Computer Science Engineer by education, a certified Product Owner and Design Thinking specialist. Neha is driven by her passion to create next-gen digital products & services through innovation and co-creation and to build high performing agile teams. Outside of work, Neha is a fitness enthusiast and an avid runner.