Bio

Meeting the demands of shareholders, customers and employees is a constantly evolving challenge for every CEO, CFO, COO and CHRO. What levers can you pull to improve revenue performance and productivity, without sacrificing employee engagement and margin? People represent the greatest asset for differentiating the products and services for every organisation. Robots automate the mundane and repetitive tasks, but your people deliver exceptional customer service, flexibility and creativity. Giving your staff the experience they expect, and enabling them to provide their best performance every day, is the key to success. As customer and industry insight manager at Kronos UK & Ireland, I partner with forward thinking organisations in the retail, hospitality and services sectors to help them engage their employees, control labour costs, increase productivity, and minimise compliance risk. By leveraging next generation cloud based Human Capital Management and Workforce Management technology – exploiting big data analytics, AI and machine learning - we enable customers to optimise and drive maximum value from their greatest resource – their people. With more than 20 years’ experience in the technology sector, I have a deep understanding of the strategic levers organisations can operate to improve business performance. Delving deep into organisational processes, identifying the opportunity for business transformation and presenting compelling cases for business improvement are my key attributes. No business pain, means no opportunity for Kronos. Working openly and closely with prospective clients to understand their current processes and uncover opportunity for transformation is essential for building a robust business case. If you’d like to discuss how your organisation can partner with Kronos to maximise the value of your workforce through cutting edge technology, please feel free to get in touch with me at neil.pickering@kronos.com.