Bio

Neil is the IT & Digital Director at Arriva UK Trains with a remit that ranges from core operational IT through to the digital customer experience. Neil is responsible for developing Arriva UK Trains’ digital, data and technology strategies in order to support the business strategy. Passionate about driving step change in IT, Digital and Data capability along with people development, Neil has over 20 years experience, in digital strategy, transformation and change leadership with experience working across the entire business, product, commercial and programme lifecycles. Neil has been at Arriva for nearly 5 years, starting in the UK Bus business and now in the UK Trains business. Previous industry experience includes travel & tourism, retail and recruitment meaning Neil hopes to bring best practice from multiple industries together.