Nerys Corfield
Director
Injection Consulting Limited
Country or State
United Kingdom
Bio
With twenty five years experience of running, auditing or judging contact centres, I know what makes them run well. Or trip up. That’s why I’m perfectly placed to help customers understand what they’re doing right and what they’re doing wrong. With a no-nonsense, doggedly determined and disarmingly honest approach, I’m adept at giving customers confidence to change and reasons to invest in transformation. And when they’ve bought, I show them how to make the most of their new capabilities for maximum operational improvement. Before and after sales, I help customers create and recognise: • Increased Operational Efficiency • Reduced Costs • Improved Customer Experience
Similar Speakers
Current Position
Director at Injection Consulting Limited
Degrees
BA European Business Management